FAQs
Please feel free to reach out to us by contacting the telephone number provided in the designated “Contact” menu. Note : If the order hasn’t arrived by the 6th day, contact us immediately. We are very responsive.
The delivery of our products is solely dependent on the chosen delivery company we engage with. As a company, we do not possess an independent logistics infrastructure.
For now everything is under free-shipping as we are just starting out in USA. But in general if two products fit in same package, you don’t have to pay extra for the other one (in some cases even 4 products fit in the same package).
Delivery Options Overview
Everestaroma offers these shipping methods for any requirement. Courier delivery using USPS.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
An essential oil is a concentrated hydrophobic liquid containing volatile compounds from plants. An essential oil is “essential” in the sense that it contains the “essence of” the plant’s fragrance-the characteristic fragrance of the plant from which it is derived.
We should use it in a very simple manner that is by applying it on the surface and gently massaging it.
There is a practice of consumption only after the super dilution of many oils. We suggest you to consume only under the proper guidance of qualified physician.
Though all the oils are extracted naturally , if you use it properly there is no any side effects.
Mostly, people prefer to use it by adding 2 to 3 drops of oil on 15 to 20 drops of carrier oil. But it depends on you for what purpose you are using it.
Yes it is dangerous if you can’t use it properly. Because it is a concentrated hydrophobic liquid containing volatile compounds from plants. So it’s better to keep it away from children and animals.
Yes you can apply essential oil or it’s blend to children and infant but only after the super dilution.
You can store it in cold dark place where there is no direct sunlight. And keep it away from children.
If you preserve it under proper air tight condition , it’s life long.
Normally, you can know it’s quality by it’s color, physical appearance , aroma , solubility, specific gravity, optical rotation, refractive index. If you want to know it’s quality on depth you can observe GC Analysis report.
Exchange or Return of Goods
Products purchased from Everestaroma can be returned within 10 days from the date of delivery, provided they are unused, in the same condition they were received, and in their original packaging with unbroken seals. Damaged or used products are not eligible for return. To initiate a return, please contact our customer service team. Customers are responsible for return shipping costs. Upon receipt and inspection of the returned item, a refund will be issued to the original method of payment, minus the cost of the initial delivery. Please note, we only accept exchanges for items that were defective or damaged upon delivery, and we do not accept returns of opened or used essential oils. More at Refunds Page.
The product is not accepted back if at least one of the components is missing:
- Packaging box is damaged
- Cap/Seal is broken
- Oil is consumed
The refund will be sent within 5 days of our product being delivered to us.
